Effective Date: August 2019
Last Updated: February 2025
This Privacy Policy (hereinafter referred to as the Policy) applies to all services provided by the WILDOUT Racing international e-commerce independent website (domain: wildout.racing, hereinafter referred to as the Website), including the sale, customization, and after-sales services of forged motorcycle wheels. It covers all official operational channels, including the website and mobile-adapted pages.
This Policy is formulated in accordance with major global data protection regulations, including the Personal Information Protection Law of the People’s Republic of China PIPL, the EU General Data Protection Regulation GDPR, and the California Consumer Privacy Act and California Privacy Rights Act CCPA and CPRA. It governs how we collect, use, store, share, transfer across borders, and protect your personal information, and clarifies your statutory rights regarding personal data protection.
By accessing, browsing, registering, or using the services of this Website, you acknowledge that you have read, understood, and agreed to the full contents of this Policy. If you do not agree, please do not use any services of this Website.
The Website does not provide forged motorcycle wheel products or services to individuals under the age of 18, nor do we knowingly collect personal information from minors.
1. Types of Personal Information We Collect and How We Collect It
We adhere to the principles of lawfulness, legitimacy, necessity, and data minimization, collecting only the personal information necessary to provide forged motorcycle wheel sales, customization, logistics, and after-sales services. All data collection is based on explicit consent and falls into two categories: information you voluntarily provide and information collected automatically through technical means.
1.1. Personal Information You Voluntarily Provide
1.1.1. Account Registration and Login Information
Email address, phone number, username, and password set during account registration.
1.1.2. Transaction and Order Information
Recipient’s name, international shipping address, phone number, postal code, product selections including wheel model, compatible motorcycle model and specifications, customization requirements including forging process, color options and engraving, and payment-related information collected solely by third-party payment processors. The Website does not store bank card numbers or CVV codes.
1.1.3. After-Sales and Inquiry Information
Wheel serial numbers, issue descriptions, photos or videos, return or repair addresses, and contact details provided during customer service consultations, warranty claims, returns, or repairs. This also includes information voluntarily submitted for marketing activities such as pre-orders or promotions.
1.1.4. Voluntary Communication Information
Other information you voluntarily provide through online customer service, email, or social platforms, for example motorcycle model or modification requirements.
1.2. Personal Information We Automatically Collect
1.2.1. Device and Network Information
Device model, browser type, operating system version, anonymized device identifiers, IP address, network type, and general location at country or region level only.
1.2.2. On-Site Usage Information
Product browsing history, search keywords, page dwell time, shopping cart actions, and checkout interactions. We do not collect your activity on other websites.
1.2.3. Log Information
Server access logs and error logs including access time, visited pages, and server response status.
2. Lawful Purposes for Using Your Personal Information
2.1. Performance of Contracts
Order confirmation, product customization, production scheduling, international logistics, order tracking, payment settlement, and warranty services.
2.2. Account and Website Services
Account security, identity verification, password recovery, abnormal login alerts, shopping carts, wish lists, order inquiries, and saved customization plans.
2.3. Service and Experience Optimization
Analyzing anonymized browsing and compatibility data to optimize product displays, website design, and search functionality, and providing personalized product recommendations which you may disable at any time in Privacy Settings.
2.4. Platform Security and Risk Control
Preventing fraud, fake orders, payment risks, account theft, and cyberattacks, and complying with anti-money-laundering and counter-terrorism financing regulations.
2.5. Service Notifications
Sending order status updates, logistics information, after-sales progress, and warranty reminders. Marketing communications including new products, promotions, and technical updates are sent only with your explicit consent and can be unsubscribed at any time.
2.6. Legal and Regulatory Compliance
Responding to lawful requests from judicial, administrative, or regulatory authorities.
3. Sharing, Transfer, and Public Disclosure of Personal Information
3.1. Information Sharing with Authorized Partners
3.1.1. International Logistics Providers such as DHL, FedEx, EMS and similar carriers, limited to recipient name, address, phone number, and tracking information for delivery purposes only.
3.1.2. Third-Party Payment Processors such as PayPal and Stripe, limited to order number, amount, and product name. All sensitive payment data is encrypted and handled exclusively by payment providers in compliance with PCI DSS standards.
3.1.3. Technical and After-Sales Partners limited to anonymized consultation and compatibility data for technical support purposes only.
3.1.4. Regulatory and Risk Control Authorities limited to anonymized transaction data as required by law.
3.2. Transfer of Personal Information
In the event of mergers, acquisitions, or asset transfers, personal information may be transferred as part of the assets. You will be notified in advance and the recipient will continue to comply with this Policy.
3.3. Public Disclosure
We do not publicly disclose personal information unless
3.3.1. You provide explicit written consent.
3.3.2. Required by law or judicial decision.
3.3.3. Disclosure involves anonymized aggregated statistical data.
4. Storage and Cross-Border Transfer of Personal Information
4.1. Storage Period
4.1.1. Account Information is stored while the account is active and deleted within 1 month after account deletion.
4.1.2. Transaction and Order Information is retained for 7 years after transaction completion including warranty periods.
4.1.3. Usage Behavior Information consists of anonymized data retained for 180 days.
4.2. Cross-Border Transfers
4.2.1. Transfers involving the European Union comply with GDPR using Standard Contractual Clauses.
4.2.2. Transfers involving the United States comply with CCPA and CPRA.
4.2.3. Transfers involving China comply with PIPL including security assessments where required.
4.2.4. All transfers use end-to-end encryption.
5. Your Legal Rights
You have the right to access, copy, correct, delete, withdraw consent, request data portability, and object to automated decision-making in accordance with applicable laws. These rights can be exercised free of charge through our provided channels.
6. Personal Information Security Measures
6.1. Technical Measures
HTTPS encrypted transmission, AES-256 encrypted storage, data desensitization, and segmented storage.
6.2. Administrative Measures
Access control mechanisms, internal data management policies, and employee confidentiality obligations.
6.3. Emergency Response
Incident monitoring, vulnerability scanning, penetration testing, and breach notification mechanisms.
7. Third-Party Links and Services
The Website may contain links to third-party services. Their data practices are independent of ours and you should review their privacy policies separately. Third-party tools used by the Website such as analytics or payment services collect only necessary data and are subject to compliance reviews.
8. Policy Updates
This Policy may be updated due to regulatory changes or service upgrades. Updated versions will be posted prominently and major changes will require your explicit consent.
WILDOUT Racing Cookie Policy
Effective Date: August 2019
Last Updated: February 2025
1. What Are Cookies
Cookies are small text files stored on your device when you visit the Website. They do not contain sensitive personal information and cannot directly identify you.
2. Types of Cookies We Use
2.1. Necessary Cookies are essential for core website functionality and cannot be disabled.
2.2. Functional Cookies remember preferences such as language and currency and are optional.
2.3. Analytical Cookies are used for anonymized website analytics and are optional.
2.4. Marketing Cookies are used for personalized marketing and are optional.
3. Third-Party Cookies
All third-party cookies are governed by strict data processing agreements and applicable laws.
4. Managing Cookies
You can manage cookies through browser settings or third-party tools. Disabling all cookies may affect core website functionality.
5. Cookie Data Storage and Cross-Border Transfer
Cookie data may be transferred across different regions in accordance with the Privacy Policy.
6. Policy Updates
Updates will be published on the Website and Cookie Preference Center.
7. Contact Us
If you have any questions, suggestions, or complaints regarding this Policy, please contact us via the Website. We will respond within 10 business days.
